Pop Party Privacy Policy – Your Data, Handled with Care

01 Information We Collect

When you use Pop Party, we collect certain personal information to operate the platform, verify your identity, process transactions, and keep your account secure. The categories of information we collect include:

We collect only what is necessary for the purposes described in this policy. You are not required to provide optional information, though doing so may improve your experience or speed up account processes.

02 How We Use Your Information

Pop Party uses the personal information we collect for the following purposes:

• Account management: Creating, maintaining, and securing your Pop Party account, including OTP verification and session management.
• Identity verification (KYC): Confirming that you meet eligibility requirements — specifically the 21+ age requirement and Philippine residency — and fulfilling anti-money laundering obligations.
• Transaction processing: Processing deposits in Philippine Peso via GCash, Maya, bank transfer, or other local channels, and facilitating withdrawals to your verified account.
• Platform improvement: Analysing usage patterns and technical performance to identify bugs, improve loading speeds, and prioritise features Filipino players actually use.
• Customer support: Responding to account queries, deposit issues, technical problems, and responsible gaming requests.
• Security and fraud prevention: Detecting unusual login patterns, flagging suspicious transactions, and protecting accounts from unauthorised access.
• Legal compliance: Meeting record-keeping and reporting obligations under applicable Philippine law.

We do not use your personal data for unsolicited third-party marketing. If we send you promotions about Pop Party offers, these relate to the platform you actively use, and you can opt out at any time.

03 Cookies & Tracking Technologies

Pop Party uses cookies and similar technologies to keep the platform running smoothly and to understand how players interact with the site. Here's what that means in practice:

• Essential cookies: Required for the platform to function. These handle session authentication, security tokens, and basic navigation. You cannot opt out of these without effectively being unable to use the platform.
• Functional cookies: Remember your preferences — like your preferred game view or notification settings — so you don't have to reconfigure them every visit.
• Analytics cookies: Help us understand which pages, games, and features get the most use, so we can improve the platform based on real behaviour rather than guesswork.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally.

04 Information Sharing & Third Parties

Pop Party does not sell your personal data. We share information only in the following specific and limited circumstances:

• Payment processors: When you make a deposit, transaction data is shared with the relevant payment provider (e.g., GCash, Maya, or your bank) to process the transfer. These providers have their own privacy policies and handle your financial data under their own terms.
• KYC verification partners: Identity documents may be processed through a third-party verification provider to confirm authenticity. These partners are contractually bound to handle your data securely and for verification purposes only.
• Technology and infrastructure providers: Cloud hosting and security service providers who support Pop Party's technical operations may process data as part of delivering those services.
• Legal and regulatory authorities: Where required by Philippine law — including anti-money laundering and data protection regulations — Pop Party may disclose information to relevant authorities.

Any third party that processes data on Pop Party's behalf is required to maintain appropriate security measures and is not permitted to use your data for their own unrelated purposes.

05 Data Retention

Pop Party retains personal data for as long as your account is active and for a period thereafter as required by law or for legitimate business purposes. Specifically:

• Account information and transaction records are retained for a minimum of five years after account closure, in line with standard financial record-keeping requirements.
• KYC documents are retained for the duration required under applicable Philippine anti-money laundering law.
• Support communication records are retained for a reasonable period to allow for dispute resolution and quality review.
• Device and usage logs may be retained for shorter periods, typically 12–24 months, unless required for an active security or fraud investigation.

When data is no longer needed and retention requirements have been met, it is securely deleted or anonymised.

06 Data Security

Pop Party applies multiple layers of technical and organisational security to protect your personal information:

• SSL/TLS encryption on all data transmitted between your device and our servers — whether you're using the website or the mobile app.
• OTP (one-time password) verification for logins and sensitive account actions, adding an extra layer beyond your password.
• Session management controls that detect unusual login patterns and flag or lock accounts when suspicious activity is identified.
• Access controls that limit internal access to personal data on a need-to-know basis. Staff handling KYC or financial data are subject to additional training and monitoring.
• Regular security reviews to identify and address vulnerabilities in the platform before they can be exploited.

07 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (Republic Act 10173) of the Philippines, you have the following rights regarding your personal data held by Pop Party:

To exercise any of these rights, contact Pop Party's support team at [email protected] with a clear description of your request and sufficient identification details for us to verify your identity before acting.

08 Minor Protection

Pop Party is strictly for players aged 21 and above. We do not knowingly collect personal information from individuals under 21 years of age. If you believe a minor has registered or is using a Pop Party account, please contact support immediately so we can investigate and take appropriate action.

Age verification is a mandatory part of the Pop Party registration and KYC process. Accounts found to belong to minors will be immediately closed and any associated funds will be handled in accordance with applicable law.

09 Changes to This Policy

Pop Party may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or in-app notification.

We encourage you to review this Privacy Policy periodically. Continued use of the Pop Party platform after changes are published means you acknowledge and accept the updated policy.

10 Contact & Data Privacy Officer

For privacy-related enquiries, requests to exercise your data subject rights, or concerns about how Pop Party handles your personal information, you can reach us through the following channel:

• Email: [email protected]
• Subject line: "Privacy Request – [Your Name]" for fastest routing to our data privacy team.

We aim to respond to all privacy-related requests within a reasonable timeframe, typically within 15 business days. For urgent security concerns such as suspected unauthorised account access, contact support immediately — we monitor support channels around the clock.